The place was crawling with roaches and the

overall atmosphere was incredibly unsafe and unpleasant. We encountered rude staff and had to leave immediately. I couldn't recommend this place to anyone, as it fell far short of what was advertised.

decent facilities but serious cleanliness issues

The pool area looked inviting and well-maintained, which I appreciated. The friendly staff tried to assist where they could but were often overwhelmed. Overall, the aesthetic of the rooms had potential. I could see they aimed for a certain charm. The location was decent, being near a few restaurants that came in handy.

The cleanliness of the room was subpar.

Attentive staff made check-in easy.

I felt unsafe during my stay on the first floor. The window was unlocked, and I couldn't get moved to the second floor for security reasons. There were people loitering outside, which made me uncomfortable throughout the night.

It was just a strong match for a two-day stay in Beaumont with best value for money ratio. The staff was accommodating when I asked for extra towels. Just be mindful of noise from nearby traffic.

lovely stay with comfortable bed & hot water despite minor issues getting in

Fresh paint, nice staff, and safety features.

The room was clean and well-maintained, exceeding my expectations. The staff were highly professional, responsive, and made my stay comfortable, offering assistance with my business needs.

No significant negatives during my stay.

A Mixed Experience, with Bright Spots

I had a one-night stay and faced some challenges with my room, especially the cleanliness of the sheets. However, I appreciated the staff's willingness to assist. The onsite restaurant had great food options. I suggest checking in early to ensure a room meets expectations.

the heritage inn was well-located, close to two great restaurants. the staff was friendly and welcoming, making us feel at home. i appreciated the clean room, which was well-kept and comfortable during my stay.

can recommend

The Heritage Inn was a delightful surprise! The staff was incredibly friendly and welcoming, making me feel right at home. My Queen Room was very clean and comfortable, featuring soft bedding and a cozy corner with an armchair that was perfect for relaxing after a long day. Plus, the location was ideal, close to great dining options.

No significant negatives during my stay.

Wi-fi was decent, but the room had a lot of issues and noise outside.

The Heritage Inn features a warm, welcoming decor, with easy access to common areas that made navigating the hotel comfortable. I appreciated the friendly staff who were attentive and made my stay delightful throughout.

More accessible seating in common areas would be helpful.